Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Landram

Charles Landram

October 2, 2024

5  out of  5
rating by Charles Landram
"Great service and great customer care. Thank you so much for all the work and help Mandy."
We responded:
"Charles -- Mandy is the best isn't she! She cares deeply for all the customers she helps! Appreciate you my friend! Art Brucks "
Profile photo of Mackenzie Hall

Mackenzie Hall

October 2, 2024

5  out of  5
rating by Mackenzie Hall
"Renee Meeks is the best! I always call for her and she sets me right up perfectly every time. 🤍 This place makes it feel so personal and I love it! My dad has been a part of this specific agents State Farm since I was a child and when I became an adult I took them on. Very loyal, and professional staff."
We responded:
"Mackenzie -- thank you so much -- we love our loyal customers like you ! Art Brucks"
Profile photo of Shayna Rochelle

Shayna Rochelle

October 1, 2024

5  out of  5
rating by Shayna Rochelle
"Rosa with Art Buck is amazing!! Same day service on two policies. She made the process so smooth for me and she was quick & attentive to my needs. I will definitely recommend them to everyone!"
We responded:
"Shayna -- thank you so much -- we all try to provide remarkable service -- Rosa is awesome Art "
Profile photo of Wendy Rayner

Wendy Rayner

September 30, 2024

5  out of  5
rating by Wendy Rayner
"Been with Art and his incredible team fur 5 years. Great rates. Fantastic service. Very responsive and friendly. Donna is my primary point of contact - she’s AMAZING!"
We responded:
"Wendy Thank you for the google review -- Donna is amazing as are all of our team members -- Art Brucks "
Profile photo of William Burress

William Burress

September 26, 2024

5  out of  5
rating by William Burress
"Rosa was very professional, helpful, courteous and an example for other insurance associates at State Farm"
We responded:
"Thank you for the great google review -- we are thankful for great customers like yourself and do what we can to earn your business ! Art Brucks "
Profile photo of Tina Barnes

Tina Barnes

September 20, 2024

5  out of  5
rating by Tina Barnes
"Rosa was very helpful and follow up with me promptly."
We responded:
"Tina Thanks for the nice review - Rosa and the rest of the team try hard to earn our customers trust and business every day ! Art Brucks"
Profile photo of Kasey Jones

Kasey Jones

September 18, 2024

5  out of  5
rating by Kasey Jones
"I has the most amazing experience. My agent was very helpful and friendly. I would recommend her to anyone. It was very professional and beneficial. I'm very glad to have done business with her."
We responded:
"Kasey -- thank you so much for the nice review - we strive to give remarkable service to our awesome customers like you! Art Brucks "
Profile photo of Kim Radford

Kim Radford

September 18, 2024

5  out of  5
rating by Kim Radford
"This office is amazing. I had the best experience working with Ms. Renee Meeks. She was very supportive and did everything she could to find the perfect insurance plan for my daughter. She is amazing and cares about the customers. If you’re looking for a great office for insurance with remarkable customer service this is the office for you."
We responded:
"Thank you for the kind words about Renee -- she is a special gift to our customers -- we appreciate your business - Art "
Profile photo of Kristen Hudson

Kristen Hudson

September 11, 2024

5  out of  5
rating by Kristen Hudson
"Art Brucks office is top notch for sure. Mandy, my servicing agent, is the best! She is always on top of things. I can call with any situation and she is so helpful. It’s hard to find a knowledgeable agent that also cares. Thank you for taking care of my families needs for years!"
We responded:
"Thank you for the nice review -- we love Mandy and the service she provides -- we appreciate your business - Art Brucks"
Profile photo of Kane Boutte

Kane Boutte

August 7, 2024

5  out of  5
rating by Kane Boutte
"I recently made the switch to state farm and couldn’t be happier with my experience. Jamie from Art Brucks stare farm agency made the switch easy, informative and comfortable. Highly recommend!!"
We responded:
"Kane -- thank you for the review! Jami is awesome to have on our team! "
Profile photo of Dee Atkinson

Dee Atkinson

August 7, 2024

5  out of  5
rating by Dee Atkinson
"I was helped by Jami McCombs in getting my Cargo Van insured and she was well rounded with the information and helped me more than I could imagine. Can’t say I’ve had a better agent to help me with my insurance needs I would recommend her any day!!!!"
We responded:
"Dee - Thank you so much for the nice review -- Jami is a joy to work with ! Art Brucks "
Profile photo of jelena babic

jelena babic

August 7, 2024

5  out of  5
rating by jelena babic
"Jami has helped me with my insurance needs better than anyone ever has. She’s extremely knowledgeable and just the absolute best at what she does."
We responded:
"Jelena Thank you for the kind words regarding our Agency -Jami is great to have on our team ! We appreciate your trust and business ! Art Brucks "
Profile photo of Danielle Dehoyos

Danielle Dehoyos

August 7, 2024

5  out of  5
rating by Danielle Dehoyos
"Donna is amazing!! She took the best care of me and continues to help me with any that I need. She has made this the best experience I have had with an insurance agency!!!"
We responded:
"Danielle -- Donna is great to have on our team of Customer Care Representatives! Thak you for the review and your continued business! Art Brucks "
Profile photo of Dave Sammons

Dave Sammons

August 7, 2024

5  out of  5
rating by Dave Sammons
"Always answers the phone and will get answers to any questions. The best ever."
We responded:
"Thanks Dave -- you're the best! Art "
Profile photo of Dan Stana

Dan Stana

August 3, 2024

5  out of  5
rating by Dan Stana
"Rosa was friendly, helpful and patient in changing my auto and condo insurance over to State Farm. Saved money and got better coverage."
We responded:
"Dan - we appreciate the nice review and your business! Art "
Profile photo of Joel Magana

Joel Magana

August 2, 2024

5  out of  5
rating by Joel Magana
"Tammy was very nice and helpful and was able to lower my rate over $50 of my original quote."
We responded:
"Thanks Joel !"
Profile photo of Jack

Jack

July 24, 2024

5  out of  5
rating by Jack
"Miss Mandy is an absolute delight to deal with. She got me the best deal on bundling with truck, motorcycle and auto and even with shopping for a new motorcycle she has provided me dozens of quotes even when she knows I may not get one. (Don’t tell her…but I’m getting another one) She’s extremely patient and helpful with her customers and honestly if it wasn’t for her I probably would have switched a long time ago. Art…cherish that diamond."
We responded:
"Jack -- thank you for the great review with Mandy -- like you said -- she is a jewel! And we appreciate your business! Art Brucks "
Profile photo of lay proceed

lay proceed

July 22, 2024

5  out of  5
rating by lay proceed
"Ms. Tammy has excellent customer and was able to help me with my insurance via phone in short notice. Thanks Tammy!"
We responded:
"Tammy is awesome at helping folks secure their automobile insurance with State Farm -- thank you for the review -- Art Brucks"
Profile photo of Christopher Stephens

Christopher Stephens

July 22, 2024

1  out of  5
rating by Christopher Stephens
"Everybody here is super lovely and super polite. Unfortunately, they don’t seem to get things done. Over eight months, I had to remind them to remove somebody from my policy more times than I could count. They overcharged me when they finally processed the removal and were unwilling to help. I am not just reluctant to help but also unwilling to even look at the paperwork within the app, implying that I owe them money beyond the value of the policy paperwork. When I asked for an explanation, they stopped replying to me. When I try to call and talk to the representative who is supposed to be helping me, she’s always on lunch. I attempted to contact Arthur Brooks directly multiple times. He has never responded to an email, Answered the phone, or returned a message. At this point, I am assuming Arthur has been dead for years and is just the face of the company. I was with State Farm for over 20 years, but only one year with Arthur Brooks. I wish I could’ve stayed with State Farm, but the consistent negligence from this particular State Farm caused me to leave. Edit: Thank you for reaching out and attempting to get me to remove my review. Unfortunately, I am of the mindset that people should know what they’re getting into, and Google reviews are the number one outlet for finding good customer service. Please put more focus on running your business and less on managing your Google reviews."
We responded:
"Christopher -- thank you for allowing us to service your insurance policies for the time we had it in our agency-- billing issues can get complicated when taking drivers off and adding new polices on all at the same time -- we are sorry you aren't happy with the way it all transpired and we wish you all the best in the future -- Art Brucks "
Profile photo of Larry Smith

Larry Smith

July 16, 2024

5  out of  5
rating by Larry Smith
"I have been with Art Brucks for many years and I have been more than happy with the service I have received over these years. Renee Meeks is the agent that I have the pleasure of working with when dealing with our car and home insurance details. SHE IS AWESOME!! Renee goes above and beyond to make sure that everything I have is current and I am getting the very best "bang for my buck". She cares for her customers and I am happy that I am one of them."
We responded:
"Larry -- thank you for the 5-star Google review -- we love hearing great feedback from our customers -- thank you for your business! Art Brucks, Agent "
Profile photo of Gma 4All

Gma 4All

July 10, 2024

5  out of  5
rating by Gma 4All
"Art Brucks State Farm Insurance has been our insurance company since before 2008 (it is now 2024). They have hand-walked me through several claims, making it easy for me. They have been fair in their coverage, so that I don’t have to fight an insurance company to get the coverage payout. I am especially impressed with Donna, who always has time for me, and helps me with policy updates any time I call her…through 2 children, a new business, and several moves (and storms). I love that in all these years, I am still working with Donna and do not have to deal with a new rep every year. I can’t say enough about them, and have recommended them to several friends. They have earned these 5 stars!"
We responded:
"Thank you so much for the 5-star review -- we appreciate your continued loyalty in our Agency -- Art Brucks, Agent"
Profile photo of Scargo

Scargo

June 28, 2024

5  out of  5
rating by Scargo
"Donna is simply Amazing! The service is 2nd to none, she quickly got a quote to my grandson that he immediately accepted, Jared and I both love Art Brucks State Farm! Thank you so much"
We responded:
"Sherrye -- Thank you again for the 5-star review -- we pride ourselves on prompt, friendly, knowledgeable service! Thanks again - Art Brucks "
Profile photo of Janis Blevins

Janis Blevins

June 27, 2024

5  out of  5
rating by Janis Blevins
"# 1 in my opinion! Great Agency! Really take care of their customers! Donna is awesome!"
We responded:
"Janis -- thank you for the 5-star review and your compliment of Donna -- she Rocks at Customer Service! Art "
Profile photo of Billy Trull

Billy Trull

June 27, 2024

5  out of  5
rating by Billy Trull
"Renee is great, very responsive and easy to work with, highly recommend."
We responded:
"Billy -- Thank you for the 5-star review -- we appreciate your business! Art"
Profile photo of cathy brittain

cathy brittain

June 27, 2024

5  out of  5
rating by cathy brittain
"If you are looking for new insurance, you cannot go wrong with Art Brucks State Farm in Burleson. Ask for Renee’! She is awesome! Every time I have a problem or question, Renee’ is right there just like Wonder Woman! I HIGHLY recommend Renee’!"
We responded:
"Cathy -- thank you so much -- Renee and I appreciate your review ! Art "