State Farm® Insurance Agent Art Brucks

"Great service and great customer care. Thank you so much for all the work and help Mandy."

"Renee Meeks is the best! I always call for her and she sets me right up perfectly every time. 🤍 This place makes it feel so personal and I love it! My dad has been a part of this specific agents State Farm since I was a child and when I became an adult I took them on. Very loyal, and professional staff."

"Rosa with Art Buck is amazing!! Same day service on two policies. She made the process so smooth for me and she was quick & attentive to my needs. I will definitely recommend them to everyone!"

"Been with Art and his incredible team fur 5 years. Great rates. Fantastic service. Very responsive and friendly. Donna is my primary point of contact - she’s AMAZING!"

"Rosa was very professional, helpful, courteous and an example for other insurance associates at State Farm"

"Rosa was very helpful and follow up with me promptly."

"I has the most amazing experience. My agent was very helpful and friendly. I would recommend her to anyone. It was very professional and beneficial. I'm very glad to have done business with her."

"This office is amazing. I had the best experience working with Ms. Renee Meeks. She was very supportive and did everything she could to find the perfect insurance plan for my daughter. She is amazing and cares about the customers. If you’re looking for a great office for insurance with remarkable customer service this is the office for you."

"Art Brucks office is top notch for sure. Mandy, my servicing agent, is the best! She is always on top of things. I can call with any situation and she is so helpful. It’s hard to find a knowledgeable agent that also cares. Thank you for taking care of my families needs for years!"

"I recently made the switch to state farm and couldn’t be happier with my experience. Jamie from Art Brucks stare farm agency made the switch easy, informative and comfortable. Highly recommend!!"

"I was helped by Jami McCombs in getting my Cargo Van insured and she was well rounded with the information and helped me more than I could imagine. Can’t say I’ve had a better agent to help me with my insurance needs I would recommend her any day!!!!"

"Jami has helped me with my insurance needs better than anyone ever has. She’s extremely knowledgeable and just the absolute best at what she does."

"Donna is amazing!! She took the best care of me and continues to help me with any that I need. She has made this the best experience I have had with an insurance agency!!!"

"Always answers the phone and will get answers to any questions. The best ever."

"Rosa was friendly, helpful and patient in changing my auto and condo insurance over to State Farm. Saved money and got better coverage."

"Tammy was very nice and helpful and was able to lower my rate over $50 of my original quote."

"Miss Mandy is an absolute delight to deal with. She got me the best deal on bundling with truck, motorcycle and auto and even with shopping for a new motorcycle she has provided me dozens of quotes even when she knows I may not get one. (Don’t tell her…but I’m getting another one) She’s extremely patient and helpful with her customers and honestly if it wasn’t for her I probably would have switched a long time ago. Art…cherish that diamond."

"Ms. Tammy has excellent customer and was able to help me with my insurance via phone in short notice. Thanks Tammy!"

"Everybody here is super lovely and super polite. Unfortunately, they don’t seem to get things done. Over eight months, I had to remind them to remove somebody from my policy more times than I could count. They overcharged me when they finally processed the removal and were unwilling to help. I am not just reluctant to help but also unwilling to even look at the paperwork within the app, implying that I owe them money beyond the value of the policy paperwork. When I asked for an explanation, they stopped replying to me. When I try to call and talk to the representative who is supposed to be helping me, she’s always on lunch. I attempted to contact Arthur Brooks directly multiple times. He has never responded to an email, Answered the phone, or returned a message. At this point, I am assuming Arthur has been dead for years and is just the face of the company. I was with State Farm for over 20 years, but only one year with Arthur Brooks. I wish I could’ve stayed with State Farm, but the consistent negligence from this particular State Farm caused me to leave. Edit: Thank you for reaching out and attempting to get me to remove my review. Unfortunately, I am of the mindset that people should know what they’re getting into, and Google reviews are the number one outlet for finding good customer service. Please put more focus on running your business and less on managing your Google reviews."

"I have been with Art Brucks for many years and I have been more than happy with the service I have received over these years. Renee Meeks is the agent that I have the pleasure of working with when dealing with our car and home insurance details. SHE IS AWESOME!! Renee goes above and beyond to make sure that everything I have is current and I am getting the very best "bang for my buck". She cares for her customers and I am happy that I am one of them."

"Art Brucks State Farm Insurance has been our insurance company since before 2008 (it is now 2024). They have hand-walked me through several claims, making it easy for me. They have been fair in their coverage, so that I don’t have to fight an insurance company to get the coverage payout. I am especially impressed with Donna, who always has time for me, and helps me with policy updates any time I call her…through 2 children, a new business, and several moves (and storms). I love that in all these years, I am still working with Donna and do not have to deal with a new rep every year. I can’t say enough about them, and have recommended them to several friends. They have earned these 5 stars!"

"Donna is simply Amazing! The service is 2nd to none, she quickly got a quote to my grandson that he immediately accepted, Jared and I both love Art Brucks State Farm! Thank you so much"

"# 1 in my opinion! Great Agency! Really take care of their customers! Donna is awesome!"

"Renee is great, very responsive and easy to work with, highly recommend."

"If you are looking for new insurance, you cannot go wrong with Art Brucks State Farm in Burleson. Ask for Renee’! She is awesome! Every time I have a problem or question, Renee’ is right there just like Wonder Woman! I HIGHLY recommend Renee’!"